Breadcrumb Home / Academy / Trusted Advisor Back to courses Trusted Advisor A set of skills and practices to help you utilise the concept of 'Trusted Advisor' John Airey Southern Regional Client Partnership Lead Email john.airey@waterstons.com Trusted Advisor: Part 1 An introduction to the 'Trusted Advisor' concept. 25 minutes 25 minutes Sections Introduction Overview Earning Trust Giving Advice Building Relationships Trusted Advisor: Part 2 In this Part 2 John talks us through his practical approach of implementing some of the concepts and themes of “Trusted Advisor” and in so doing builds upon the theoretical framework outlined in Part 1. 25 minutes 25 minutes Sections Introduction Listening Questioning Key Principles