Head of Managed Services
Whether you need us to become your in-house IT team, or to provide additional expertise from time to time, our Managed Services team brings the people, processes and technology that’ll make your IT a source of lasting advantage.
Benefits of Manages Services
- Tailored solutions to address specific problems in your business.
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Regular discovery and implementations of new solutions to keep you on top of the latest tech trends..
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24/7 Support
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Better and more robust cybersecurity
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Comprehensive services available to suit your needs
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Adaptable solutions to suit wherever you're at in your journey with us.
How we can support you
Request your technology assessment
Partners and accreditations
ISO 9001
BSI ISO 27001
vmware Partner Professional Service Provider
vmware Partner Enterprise Solution Provider
Gold DataCORE Solution Provider
Cisco Premier Partner
CITRIX Partner Silver Solution Advisor
Freshservice
Case Studies
Keeping Evergreen Garden Care fertile 24/7 with global support
"Our business runs across continents and around the clock, so our partners need to do the same. The 24/7 service desk has proven itself in supporting our business with large and small issues."
Martin Lofnes CFO Evergreen
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Shared values drive long-term partnership
Waterstons’ unique partnership approach delivers real value to Henry Colbeck, the UK’s oldest family owned supplier to the fish and chip and takeaway shop market.
Henry Colbeck
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The value of close collaboration, through thick and thin
"Big changes can often be a daunting prospect, especially when it’s a number of important areas of the business and when it’s happening over a relatively short period of time. We don’t do things “by half” here at Cartrefi Conwy, and when the time had come to change both our Managed Services provider AND a vast chunk of our infrastructure, you can imagine how nervous we were about it! But we quickly realised once we started the transitional work that we were in good hands, as whilst Waterstons have a very clear and structured approach to their implementations, we were kept in the loop at all stages as to the rationale of the 'what’s' and the 'whys'."
Jason Webster Business Systems Manager Cartrefi Conwy Housing Association
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Implementing processes that deliver results
“Waterstons’ technical expertise has been integral to the success of our partnership and the development of our people. The strength of the relationships we have created means we truly feel they are an integral part of our team and key to our continued success.”
Dan Bloor Group IT Director Enva
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Learning and thinking
Choosing the Right IT Partner: The Ultimate Checklist for Australian Businesses
Managing IT in today's fast-paced technological landscape is challenging, especially for small or overstretched teams, leading to inefficiencies and vulnerabilities. To address this, many businesses turn to Managed Service Providers (MSPs) for specialised skills, 24/7 support, and tailored solutions.
Cyber Security: The Right Frame of Mind
Cyber security protection is a consistent topic of conversation within the AEC and Manufacturing industries across Australia. Damage from threats within these industries have ranged from simple spam e-mails all the way up to huge data and profit loss.
So, the question isn’t ‘if’ it will happen to your company but when will it happen to your company? The second questions is; are you prepared & are you protected?
Tech talk can be overwhelming, so we’ve simplified it for you in this article.
Keep reading to know what path you should be taking to protect & prepare for the future.
The link between manufacturing profits & data protection
Manufacturing and technology are irrefutably linked. If our technologies are not optimised, how can we expect our manufacturing processes to be?
A technological breakdown of the technologies driving your manufacturing process can bring your supply chain to a grinding halt. While manufacturers strive for uptime and higher production rates, the complexity of their technology portfolios grow and in turn, so do the requirements to protect these systems and their data from such a breakdown.
Ready to reimagine your business?
We’re with you.
Head of Managed Services
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