Articles
The Trusted Partnership
The value of a trusted partnership - scaling in times of adversity.
Automation, Service Desk and Zero Touch resolutions
Automation and Zero Touch resolutions are big buzz words. But what do they mean? Why would you do it? And is it even possible?
‘Better the Devil you know?’ – the Managed Services myth
James Alderson explains why you should consider the value you receive from your IT partner and the steps to take if you are any less than thrilled.
The Power of the PoC
So you’ve designed your shiny new IT strategy that has strategically aligned your IT to the business and contained within is possibly a list of technological solutions carefully selected to help…
Get Started with a Digital Platform Strategy to Stay Ahead
Too often, when you hear talk about digital transformation, there is an implied single epic exercise involved. One huge endeavour which will see your business aligned with a new digital future but…
Customer Resilience – an outside-in perspective?
How taking a look at your business from a different perspective can pay dividends when dealing with the unexpected.
Customer Journey Mapping – The Student Journey
Improving the Student Experience using customer journey mapping and service design
5 reasons to consider a hybrid software development team for your next project
In house development team? v’s outsourced? Why not benefit from the best of both...